You can also cancel your Vivint contract by sending a fax to the Vivint correspondence unit. You can send your cancellation information to your fax number (801-377-4116). Here too, you need to contact Vivint Customer Service to confirm if they have received your fax. You should also contact the customer`s representative to confirm if they have received your cancellation request by email. After filing a complaint with the BBB, Mr. Nathen Wilcox insisted that the person in the registration identified himself as me (Ms. Pollard) and that I was aware of the 3-day cancellation and therefore my request was not justified. Jasmine was ordered by the sales representative to participate in the investigation by phone and we were informed that the account provider had entered into the contractual agreement online and that she had received financial information. I feel like the salesperson made me think that I was helping him publish his inscription in front of my garden, and that it was about having the chance to try our amazing security system with outdoor cameras that didn`t properly install the system and haven`t worked since. It`s easier than that.
Call them and tell them that you have changed jobs and are leaving the country. They ask you to provide a letter of the job and voila you arrive at your living e-mail: email@example.com (Subject: Attention Nathan Wilcox); and/or firstname.lastname@example.org (Subject: Vivint Cancellation/Claim) The total value of premiums per customer is unlimited. Different bonuses may be offered from time to time at Vivint`s sole discretion. Offer is non-transferable or cash exchangeable and applies only to account credits. As part of the Program, customers with the right to refer and referred customers who meet all of the program`s eligibility criteria will each receive a reward (“Bonus”). The nature and amount of the premium is determined by Vivint and may be changed at Vivint`s sole discretion. As of March 15, 2014, the program bonus will be a $50 account credit for the expellable customer and a $50 discount for the newly promoted customer. These terms and conditions of sale apply to the Vivint referral program (“Program”). By recommending a customer (“expelling customer”), recommending and activating the service (“promoted customer”) or participating in the program, the referring customer and the promoted customer agree to these terms.
Like everyone else here, we have Vivint and we want to get rid of them. @rive0108 Well, a brief background on our situation and why we canceled. We are a military family, we move all the time! When we received Alive, we made it clear that we were in the military and that we could move and cancel at any time. If ADT had switched from ADT to Vivint ADT honor military without question, our existing service was discontinued. Vivant said, don`t worry!! We understand this and we simply give ourselves a copy of your orders and then we will cancel your service….