(e) Vulnerable Customers: Please note that you need another way to use your fixed network to make calls in the event of a power outage or loss of broadband connection. It is important that you understand this and approve it before taking Vodafone Home`s telephony and telecommunications services. Social alerts or Telecare services that use your phone line are also affected. If you have any doubts about the possibility of making emergency calls, please contact a consultant at least 3 business days before the service is installed. You can call our accessibility team on 0333 3043222 from any fixed or mobile network. Early termination fee If you terminate a contract for your plan before the end of your contract, you must pay an early termination fee. The fee is based on your monthly plan fee and the time remaining at your contact and can be billed as follows: Monthly Rental (EXCLUDed VAT) X Residual Contract (month) X 98% 4.4. Traffic Management Directive. For more information on traffic management that we can use, see: vodafone.co.uk/terms-and-conditions/consumer/network-and-coverage/traffic-management. Hello Ken I`m on a one-month contract with Vodafone. I want to change the network and keep my number.
From what I understand, the best way for me is to order a CAP code (valid for 30 days). It`s going to terminate my Vodafone contract. Then I have to wait 25 days to conclude my new contract, not to pay Vodafone and my new provider. It`s true? Thank you Tim 8.2. Anti-fraud agencies. The personal data we collect from you can be passed on to fraud prevention agencies that use it to prevent fraud and money laundering and verify your identity. If fraud is detected, you may be denied certain services, finances or employment. For more details on the use of information held by anti-fraud agencies, see vodafone.co.uk/privacy. 2.5. Changing the broadband and telephony “home” package. If you request a change to the package or an extension of your contract with us and we agree, you must accept a new minimum deadline and you must pay the new fee for this agreement.